Hajj & Umrah Guide

This Privacy Policy explains how Hajj & Umrah Guide ("we," "our," or "us"), developed by AshCore Labs, handles information when you use our iOS application (the "App").

Hajj & Umrah Guide is a privacy-focused, educational mobile application designed to help Muslims worldwide prepare for and perform their pilgrimage. The app features step-by-step Hajj and Umrah instructions, authentic duas with Arabic text and translations, audio recitations, Miqat guides, and an FAQ section. The app works completely offline and requires no account.

• No account required — use all features without registration
• No personal data collection — we do not collect or store personal information
• No location tracking — no GPS or location services
• No ads — completely ad-free experience
• No tracking — no advertising IDs, no cross-app tracking
• Offline-capable — core features work without internet connection

What We Do Not Collect

• Personal information or user accounts
• Location data (GPS)
• Camera or photos access
• Contacts or files
• Advertising identifiers
• Cross-app tracking data

What We May Collect (Minimal & Anonymous)

• Device model and iOS version (for compatibility)
• Crash reports (anonymized, via Apple)
• Basic usage statistics (aggregate only)
• Voluntary feedback (only if you contact us)

The minimal anonymous data we receive (crash reports, aggregate usage stats from Apple) is used solely to identify and fix technical issues and improve the App.

We do not use any data for advertising, profiling, or any purpose beyond operating the App.

Hajj & Umrah Guide requests only minimal, essential permissions:

The App does not request camera, microphone, location, contacts, or calendar access.

Hajj & Umrah Guide does not integrate any third-party analytics, advertising, or tracking SDKs.

The only diagnostic data we may receive is Apple's anonymized App Store crash reports and download analytics, governed by Apple's Privacy Policy.

We do not sell, rent, or share your personal information. There is no personal information to share.

Limited disclosure may occur only for:

• Compliance with applicable law or a valid legal process
• Protecting the rights or safety of users or others
• Apple-provided anonymized diagnostics

All app content is stored locally on your device. We operate no backend servers and hold no user data.

Your device's own security (iOS encryption, Face ID / Touch ID, screen lock) is the primary protection layer.

Because we collect no personal data, all data rights are exercised directly on your device:

• Delete all app data by uninstalling the App.
• Contact us at hello@ashcorelabs.com for any privacy questions.

The app is suitable for all ages and contains only authentic Islamic educational content. No personal data is collected, making it safe for children with parental guidance. We comply with COPPA principles.

We may update this Privacy Policy to reflect improvements or legal requirements. The "Last Updated" date will always reflect the most recent revision.

Questions or concerns about this Privacy Policy?

Email: hello@ashcorelabs.com

AshCore Labs